WHAT IF MY TRANSPORT CARD IS LOST OR STOLEN?

Report the loss/theft as soon as possible:

  • by telephoneat +33(0)2.47.66.70.70
  • at our sales office (9 rue Michelet, 37000, Tours)
  • in your PersonalArea on the website.

Your card will be "blacklisted", which means nobody will be able to use it, including you if you find it. 

A €10 replacement fee will be requested, reduced to €5 for people with direct debit or Liberté.