Fil Bleu offers the Elioz platform exclusively for the deaf and hard of hearing.


This platform can be accessed via:

  • A computer with a webcam and broadband internet connection 
  • A smartphone (or tablet) with a camera and internet connection

This app will put you in touch with an advisor, with whom you will be able to communicate in LSF (French Sign Language), or via RTST (real-time speech transcription) or CSP (cued speech transliteration).

Our advisors are available Monday to Friday, 8.30am - 7pm, and Saturdays, from 10am to 12pm, to provide information and help with your mobility needs.

Acces to the Elioz platform



This service is also available at the Fil Bleu sales office.