Aller au contenu

ATTENTION - Annonce Frauduleuse

Une annonce frauduleuse circule sur Facebook.

Nous tenons à vous rappeler que nous ne vous demanderons jamais de transmettre vos informations bancaires par message ou sur les réseaux sociaux. De plus, aucune promotion n'est en cours sur les abonnements Fil Bleu.

⚠️ En aucun cas ne cliquez sur le lien, et surtout ne procédez à aucun paiement, et ne transmettez pas vos coordonnées bancaires.

Merci de votre vigilance !

Voici la publication :

Print
 - Back to homepage
Online shop
Accéder à l'espace perso My account
Choisissez la langue du site
  • FR
  • EN
Choisissez la langue du site
  • FR
  • EN
Accessibility settings
  • Timetable & routes
    • Journey Planner
    • Timetables by stop
    • All lines
    • Maps
    • Traffic information
    • Rules
    • Accessibility
  • Fares, procedures and online purchases
    • Fares
    • Where to buy
    • Register your card
    • Online procedures
    • Pay your fine
    • Transport bonus
    • Price guide
  • Services
    • Mobile application
    • News
    • Subscriber benefits
    • Park and ride facilities
    • Bicycle Parks
    • Résabus (transport on demand)
    • Parc Expo shuttle
    • Horse-Drawn Carriage Rides
    • Rail link
    • Support Service
  • Contact
    • Contact Form
    • Call me back
    • Contact Fil Bleu
    • Deaf and hard of hearing
    • FAQs (current)
    • Transport partners
    • Reporting sexual or sexist abuse
  • Personal space
    • Log in / Create an account
    • My connection settings
    • My cards
    • My favorites
    • My notifications
    • My discussions
    • History of my processes
    • Logout
  1. You are here
  2. Contact
  3. FAQs

FAQs

  • Validating your card / Ticket
  • Validity of your monthly subscription
  • Your direct debit subscription
  • Delivery method
  • Suspending or cancelling your subscription
  • Loss or theft of your card
  • Free transport
  • How to calculate your family quotient
  • M-Ticket
  • Why do I have my own account ?
  • Why link my card to my account ?
  • How do I create my account ?
  • Forgot your password
  • How do I delete my personal area ?
  • Lost property
  • Found property

Card/Ticket

valideur
Validating your card / Ticket
valideur
Validity of your monthly subscription
titres de transport
Your direct debit subscription
carte bancaire paiement sans contact
Delivery method
stop au prélèvement automatique
Suspending or cancelling your subscription
carte fil bleu perdu
Loss or theft of your card
tarifs
Free transport
tarifs solidaires
How to calculate your family quotient
M-Ticket

Account

espace perso
Why do I have my own account ?
lier ma carte fil bleu à mon espace perso
Why link my card to my account ?
espace perso
How do I create my account ?
espace perso
Forgot your password
espace perso
How do I delete my personal area ?

Fil Bleu service

objets trouvés
Lost property
objets trouvés
Found property

Contact 24h/24 Contact 24h/24

A suggestion, a complaint, a report?

Fill online form

A suggestion, a complaint, a report?

My current requests

Phone

By phone at 02 47 66 70 70 from mon. to fri. from 6am to 8pm and sat. from 10am to 8pm - Picto deaf and hard of hearing people

Call me

Agency

Hours: Mon. to Fri. 7:30 a.m. to 7 p.m. and Sat. 10 a.m. to 5 p.m.

Make an appointment
Follow us on the networks:
  • Facebook
  • Twitter
  • Instagram
  • RSS
Fil Bleu, a service of Syndicat des Mobilités de Touraine.
A network operated by Keolis.
  • Sitemap
  • General Conditions of Sale
  • Legal notice
  • Cookies settings
  • Accessibility settings