If you send your card application form online
Choose your preferred delivery method
Click and Collect
If you are a new customer. Order your Fil Bleu card online and collect it the following day* from the Fil Bleu sales office at 9 rue Michelet, Tours.
- If you order your card before 12pm, it will be available for collection from the sales office as soon as it opens the following day
- If you order your card after 12pm, it will be available for collection from the sales office from 12pm the following day
* Excluding Sundays and bank holidays, subject to the submission of a complete application. You will receive an SMS notification when your card is available for collection from the sales office. The time between receiving your order and collection may vary during periods of high demand.
Select home delivery
- If you are a new customer or have lost your Fil Bleu card, order your card online and get it delivered to your door within 10 days*.
* if your application is complete. This may vary during periods of high demand (e.g. at the start of the school year in September)
- If you travel to Tours occasionally, order your journeys online and get them delivered on a topped-up card to your door within a maximum of 10 days.